Built exclusively for law firms

The firm that answers first wins the case.

Law Ops Forge staffs, trains, and powers the client intake that grows your practice: trained legal intake specialists answering around the clock, the Google Local Services Ads and reviews that get you found, and the technology that makes every step seamless for your clients.

  • Exclusively law firms
  • 24/7/365 coverage available
  • Speed to lead in seconds
Law Ops Forge · IntakeLive demo
PI
New personal injury lead Google Local Services Ad · Auto accident · Qualified, logged to CRM, consult booked
38Calls today
97%Answered
11Consults

Does this sound familiar?

You built the firm. Now it's running you.

Most owners we meet aren't short on effort. They're buried in it. If any of these sound like your week, it's exactly what Law Ops Forge is built to fix.

Leads slip through the cracks

You pay for calls and clicks that never become signed cases, because no one answered fast enough or qualified them well.

Growth has plateaued

You're working harder than ever, but revenue has flattened and the next level keeps moving further away.

Always fighting fires

The day vanishes into operational chaos, and there is never a quiet moment to actually work on the firm.

The income doesn't match the hours

You carry the time and the risk, but your take home does not reflect everything you pour into the practice.

The team is hard to run

Without a clear intake playbook, results swing from person to person and managing it all lands back on you.

Marketing you can't measure

You're spending to get found, but can't trace the spend to signed cases, so you never really know what's working.


A world of endless choice

Your next client calls three firms and signs with whoever answers first. We make sure that firm is yours.

<10sSpeed to answer target
24/7Coverage, 365 days
100%Law firm focused
1Partner for it all

See the math for your own firm

What is a missed or delayed call actually costing you?

Based on an average of 20% closing percentage.

This is an illustrative estimate to help you think about the math, not a guarantee or a measurement of your firm's actual results.

Estimated monthly cost $15,000 About $180,000 per year

Want to improve this and get better closing ratios?

Call Law Ops Forge today, (803) 887-6070

What we do

Everything your intake needs, under one roof.

From the first ring to the signed retainer, Law Ops Forge handles the people, the Local Services Ads, and the technology behind your client intake, so your attorneys can focus on practicing law. We are not a marketing agency. Where you already have one, we plug into that relationship.

01

Legal Intake Call Center Staffing

Trained legal intake specialists who answer every call, qualify every lead, and book consultations as a seamless extension of your firm.

  • Inbound and outbound calling
  • Complete case files at handoff
  • After hours and overflow coverage
Learn more
02

Remote Staffing for Law Firms

Vetted remote talent for intake, scheduling, case status calls, and back office support, scaled up or down as your caseload and campaigns move.

  • Dedicated or shared staff
  • Time zone coverage matched to your firm
  • Ongoing quality assurance monitoring
Learn more
03

Legal Intake Training

We train every intake specialist on legal intake, empathy, and objection handling around your playbook, with ongoing 1:1 coaching and call scoring.

  • Structured onboarding curriculum
  • Recorded call reviews
  • Scorecards tied to real outcomes
Learn more
04

Google Local Services Ads Management

We manage your Google Local Services Ads, the "Google Screened" units at the top of legal searches, plus the review pipeline that keeps your firm ranking and trusted.

  • LSA setup and bid management
  • Google Screened verification support
  • Review generation
Learn more
05

Legal Technology & Automation

Custom integrations, dashboards, and automations across your CRM, phones, and intake tools, built by our in-house development team.

  • CRM setup and configuration
  • Cross-platform integrations
  • Custom reporting dashboards
Learn more
06

Process & Operations

We map and rebuild your intake-to-signed-case workflow to remove friction, plug the leaks losing you cases, and make every handoff seamless for your clients.

  • Full workflow audit
  • Documented SOPs
  • Automation where it actually helps
Learn more

Advisory and growth

Growth programs for firm owners.

Beyond running your intake day to day, we coach the business behind it, so you drive revenue, systematize operations, build a stronger team, and get your time back.

01

Private Consulting & Advisory

A personalized, month to month partnership focused on your firm's goals: hands-on strategy across revenue, profitability, operations, and leadership, built around your vision.

Learn more
02

Law Firm Owner Mastermind

A curated peer group of non-competing firm owners: a confidential room to share what is working, pressure-test decisions, and grow alongside owners who get it, with expert facilitation.

Learn more
03

Sales & Intake Accelerator

An intensive program built to lift your consultation-to-signed-case conversion. We train your entire intake and sales team on the skills, scripts, and follow up that turn more calls into clients.

Learn more

Fractional leadership

A Fractional COO for your firm: the operator you can't yet hire full time.

A certified operations and workflow expert steps inside the firm and runs the business behind the law: intake, team structure, systems, and the numbers, on a part time, retained basis, for a fraction of a full time executive. COO-level horsepower without the salary, the ramp-up, or the hiring risk. Oversight can run daily, weekly, or monthly, built around what your firm actually needs.

See if a Fractional COO fits

What your Fractional COO owns

  • Operations and team structure
  • Systems and technology, including custom dashboards
  • Numbers and margin, top to bottom
  • Growth without more chaos

How it works

How we plug into your firm.

A clear, four-step path from first conversation to a fully managed intake engine, with no disruption to your clients along the way.

Discovery and intake audit

We listen to your calls, map your funnel, and find exactly where cases are leaking before we change a thing.

Build your team and systems

We staff your roles, configure your tech, and set up Local Services Ads and reviews around your goals.

Train and launch

Your dedicated team is trained on legal intake and your playbook, then goes live as a seamless extension of your firm.

Optimize and scale

We monitor calls and KPIs, coach weekly, and flex coverage up as your campaigns and caseload grow.

Why Law Ops Forge

Built to feel like part of your firm.

Founded by a practicing lawyer and a certified operations and workflow expert, backed by an in-house development team, so legal nuance and operational discipline both show up in the work.

Exclusively law firms

We speak legal intake: terminology, qualification, and the specific empathy a caller in a stressful situation needs.

One partner, fewer vendors

Staffing, ads, reviews, and technology in one place, accountable to one set of results.

Coaching that never stops

Call scoring and quality assurance are baked into every placement from day one and continue for as long as we work together.

Data you can act on

Custom dashboards, built by our own developers, show leads, sources, and conversions so you always know what's working.

Read the full story

Questions law firms ask us

Frequently asked questions.

Yes. Law Ops Forge works exclusively with law firms. Because legal intake is all we do, our specialists understand legal terminology, lead qualification, case type nuance, and the empathy a caller in a stressful situation actually needs.

Yes. Every specialist goes through a structured legal intake curriculum before taking a live call, then receives ongoing coaching, call scoring, and refreshers for as long as they work with your firm. See our Legal Intake Training service for the full curriculum.

Timelines depend on your firm’s size, systems, and how much customization your intake process needs, but most firms move from a discovery call to a live, trained intake team within a few weeks. See How It Works for the full process.

Google Local Services Ads, the “Google Screened” units at the top of legal search results, are a pay per lead advertising product. Yes, we manage the full account: setup, bidding, verification support, review generation, and reputation monitoring. See Google Local Services Ads Management.

Yes. Coverage is built around when your leads actually come in, including evenings, weekends, and the busy stretches when your own staff cannot keep up.

No. Your intake team plugs into the phone system and CRM you already use. If you want a more connected setup, our Legal Technology and Automation team can build the integrations, but replacing your existing tools is never a requirement.

We maintain administrative, technical, and physical safeguards around every call and every record, and access is limited to what intake actually requires. Full detail is in our Privacy Policy.

Advisory keeps an owner sharp from the outside. A Fractional COO steps inside the firm and runs the business behind the law on an ongoing, embedded basis, led by a certified operations professional. See Fractional COO for the full breakdown.

Genuine bilingual coverage. Dedicated bilingual intake specialists handle the whole call, trained to the same standard as our English language team.

Law Ops Forge was founded by a practicing lawyer and a certified operations and workflow expert, specifically to give other law firm owners the systems, staffing, and technology they were never taught to build in law school. Read more on Why Law Ops Forge.

We build in-house. Our development team builds dashboards and integrations specific to how a law firm’s intake to case pipeline actually works, pulling directly from the CRM, phone system, and ad platforms you already use.

Full documentation. We build a documented intake checklist with your firm for each practice area, and every specialist works through it on the call: incident details, insurance, prior treatment, prior representation, and any documents the client can send in right away. Your legal team gets a case file ready to work, instead of spending billable hours tracking down the basics themselves.

Every engagement, from intake staffing to a Fractional COO placement, is tailored to your firm’s call volume, coverage needs, and goals after a consultation. There is no one size fits all package, and no fee is quoted before we understand what your firm actually needs.

See all FAQs